Payment Policy
Last updated: September 10, 2026
This Payment Policy applies to purchases from HushSquish and explains payment methods, billing, charges, authorizations and refunds.
1. Seller and currency
hushsquish.com is operated under the HushSquish brand. Prices and checkout charges are displayed and processed in US dollars (USD). Delivery is limited to our supported US destinations, described in our Shipping Policy.
2. Prices, taxes and shipping
The price shown on a product page should match the cart and the checkout summary, subject only to clearly displayed discounts and shipping charges. The order summary shows the product price, any applied discount, shipping and any applicable checkout charge before payment is submitted.
Standard shipping is $7.99 for orders below $39.90 and free for orders of $39.90 and above.
HushSquish does not currently add a separate sales-tax charge at checkout. Product prices should not be read as a statement that sales tax has been collected or remitted on a customer’s behalf. If our checkout tax treatment changes, any applicable tax will be shown in the checkout summary before payment.
3. Available payment methods
Accepted payment options are displayed at checkout for the particular order. Availability may depend on the payment service and transaction. A payment method is supported only when it is offered in checkout.
Payment providers apply their own terms, privacy notices and authentication requirements. Complete any verification required by the provider to authorize the payment.
4. Completing a payment
Payment is due when an order is submitted. By confirming payment, you authorize the amount shown in the checkout summary. A payment provider may show a pending authorization before the completed charge is posted.
An automated order acknowledgment confirms that we received the order. It is separate from shipping confirmation, and it does not prevent us from canceling and refunding an order when a product is unavailable, payment fails, an obvious pricing error occurred, or we are otherwise unable to fulfill it.
5. Billing details and unsuccessful payments
Billing, contact and payment information must be accurate and current, and you must be authorized to use the chosen payment method. Payment may fail or remain incomplete if the issuer declines it, the details cannot be verified or required authentication is not completed.
We may ask for limited additional information reasonably needed to verify an order. We will never ask you to email a full card number, password or card security code. Questions about a declined or pending transaction can be directed to your bank or payment provider. For an order-related payment issue, contact [email protected] with the order number.
6. Payment information and security
Checkout information is transmitted over encrypted connections and processed by payment service providers. HushSquish does not collect or store complete payment card numbers or card security codes on its own customer-service systems. Payment credentials should not be submitted by email or contact form.
No internet system is completely risk-free. Protect your device and account credentials, and contact us if you suspect an unauthorized order. The use of order and support information is described in our Privacy Policy.
7. Discounts and payment-provider fees
Promotion-specific conditions apply to each offer and are displayed with that offer. Any accepted discount is reflected in the order summary before payment. If an offer and the checkout result appear inconsistent, contact us before submitting the purchase.
Currency conversion and transaction fees charged by a bank or payment provider are set by that provider. They are separate from the prices and shipping charges displayed by HushSquish and are not refundable by us unless the charge resulted from our error.
8. Cancellations and refunds
Cancellations before dispatch, eligible returns and arrival-damage claims are governed by our Refund & Return Policy.
Approved refunds are issued to the original payment method within 10 business days of approval. We do not substitute store credit or a replacement for a refund without your agreement. The payment provider may require additional processing time. Contact us if the credit is still missing 15 business days after approval.
9. Chargebacks and payment disputes
If you do not recognize a charge or have a problem with an order, contact [email protected] first so we can look into it. This does not limit your right to raise a dispute with your card issuer or payment provider.
Where a dispute is filed, we may respond using order, delivery, communication and policy records.
10. Payment questions
For an unfamiliar charge, a duplicate-payment concern or any other payment issue, contact [email protected] or use Contact Us.
